Camping la Ferme Noémie

Het antwoord van het bedrijf :

Bonjour, merci d'avoir pris le temps de laisser votre avis. Je suis bien contente que vous avez passer un bon sejour (avec le soleil!!). Bien cordialement, Melanie

Het antwoord van het bedrijf :

Thank you so much for taking the time to leave your review. So glad you all enjoyed your stay. It was lovely meeting you and I hope you will return another time. Best wishes for the future, Melanie

Het antwoord van het bedrijf :

So glad you had a good time and that you liked our little site. Thank you for taking the time to leave a review, very kind. See you next year!!!

Het antwoord van het bedrijf :

Thank you so much for taking the time to leave a review. I am so glad you enjoyed your stay, I hope you enjoy the rest of your holiday! Best wishes, Melanie

Het antwoord van het bedrijf :

Bonjour! Merci d'avoir pris le temps de laissé votre avis. Je suis bien contente que vous avez passé une bonne sejour. Bien cordialement, Melanie

Het antwoord van het bedrijf :

Hi! Thank you so much for taking the time to review your stay. We are so glad you were comfortable and your expectations were reached. Every point counts for us so thank you very much. Kindest wishes, Melanie

Het antwoord van het bedrijf :

Thank you for your lovely review. Just to confirm, we do have wifi at the campsite but just at reception, for this reason we do not charge for it. I am glad that you liked your large pitch and that you found our shower block clean. We do try our hardest, especially during main events such as Alpe d'HuZes. Thank you again for your review and your visit, kindest wishes, Melanie

Het antwoord van het bedrijf :

Hello, thank you for taking the time to leave your review. I do feel it necessary to give answer to your comments. Firstly let me point out that your booking was made on the understanding that as per our terms and conditions of booking a minimum stay of 2 nights was required in order to make the reservation. You chose to book and therefore accept two nights minimum stay. Your booking was made two weeks before your stay, ie last minute. You booked for two nights for the busiest week of our season. Perhaps if you are seeking a stay with fewer people maybe avoid major events such as Alpe d' HuZes, the Marmotte or the Tour de France. Your space was honoured and kept for both the first AND the second night of your trip. You arrived late in the evening, I was there to show you into your space. You arrived at a time when the whole campsite of clients had arrived back at the site following the event therefore the shower block was busier than normal. Had you not have booked you would most definitely have found yourselves without any pitch at all. I do not feel it necessary to offer a refund when it is the clients decision to not come for a night. As said, your space was kept. I feel I have now given an explanation for your negative comments. Fortunately the majority of our guests enjoyed their stay with us and understood the necessity of accepting as many people as possible ensuring the success of the event. I am satisfied that other guests who stayed with us for the duration of the event found our standard of cleanliness and service good to excellent. I hope that this enables you to understand the points you have high lighted in your comments. Best wishes, Melanie

Het antwoord van het bedrijf :

Thank you so much for taking the time to leave your review. I am so happy that you enjoyed your stay with us!I hope you have found some sunshine!! Kindest wishes, Melanie